Privacy Policy

SIGMA understands the importance of users’ personal information, complies with relevant laws and regulations such as the “Personal Information Protection Law,” and always respects and protects the security of users’ personal information. We will collect, store, maintain, and use your personal information so that we can provide better access to utility programs or services. Therefore, sigma115.com discloses how we use and store your personal information to ensure security through our privacy policy.

1. What information do you need to provide?

It is regarded that you agree to us to collect your personal information upon your registration, trade, or use of our services; that is, we have obtained your permission. sigma115.com will not use fraudulent or improper means to collect your personal information apart from it and will not ask you to provide relevant information beyond the scope of terms.

The main purpose of collecting your personal information is to facilitate communication with you and provide better services. The personal information collected may include:

- Name, contact information, email address, country and region information, social media account, transaction information;

- The copy of your identification information, ID number issued by the government, passport number;

- Any information related to your device or internet service (such as IP address and MAC number);

- In case of special services, you may be required to provide a bank account and other related information.

2. How do we collect your data?

We collect information about you when you fill in a sign-up or contact form on our website or app. We may also receive your personal data from third parties when you use third-party services for KYC.

We collect information by automated means. When you visit our website or app, we automatically collect information about you via cookies, web beacons, and other similar technologies. These are small files associated with information that your browser or our servers will save and return as part of your use of the website and the services for purposes such as saving your login session between visits, remembering your display preferences, tracking your use of the website, and for audience measurement purposes.

3. Why do I need your personal information?

Your personal information will be used to:

3.1 Collect in the sigma115.com transaction process, and we will process the personal information you provide to us;

3.2 Verify and confirm the real information to avoid fraudulent behavior of relevant users;

3.3 Verify as a legitimate citizen since we have adopted international standards to prevent money laundering and other improper activities;

3.4 Inform you of the revision to relevant terms and policies;

3.5 Communicate timely in case of emergency;

3.6 Follow the requirements of relevant departments and institutions in the national government;

3.7 Support customized service for users;

3.8 Facilitate communication with sigma115.com to instantly enjoy relevant services and win prizes during the event;

3.9 Meet the requirement of relevant laws and regulations;

3.10 Analyze the operation of sigma115.com to provide better function and product.

4. How does SIGMA protect your Personal information?

sigma115.com will not use your personal information for other purposes, sell or disclose information to any third party (except third-party security partners related to service) without your permission.

sigma115.com will decentralize your personal information to ensure it is safely stored in case of the risk of loss, damage, tampering, or leakage.

sigma115.com encrypts, stores, and manages your information with SSL technology, and only you can use and modify it; unauthorized persons will be restricted from accessing your information.

In addition, the internal autonomy of the sigma115.com team will protect the security of your personal information from leakage, tampering, etc., to the greatest extent.

In accordance with local laws and legal procedures, if we are required to provide your personal information by the local government or judicial authority in special conditions, we will disclose your personal information as required.

5. How do I set my personal information?

You can log in to sigma115.com to view, add, modify, and delete personal information at any time. It may be necessary to contact us by email to change information in special conditions. If you do not agree to the Privacy Policy, the related services provided by sigma115.com may be terminated.

6. What are our purposes and legal basis for collecting your personal data?

We collect your personal data because we need it to perform a contract we have signed with you or because you have taken steps to enter into a contract with us (for instance, when you sign up for an account).

Otherwise, we collect personal data based on your consent for that specific purpose, and in limited purposes under legitimate interests (for example, to enable us to foster and develop our relationship (with the use of a customer relationship management system), and to perform credit checks or for verification of data).

7. What are your rights in connection with personal data?

In accordance with Data Protection laws, you have the right to:

7.1 Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it;

7.2 Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected;

7.3 Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no legitimate reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data;

7.4 Object to the processing of your personal data, for example, if we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this basis;

7.5 Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example, if you want us to establish its accuracy or the reason for processing it;

7.6 Request the transfer of your personal data (right to data portability).

8. Security

The security and integrity of your personal information are very important to us. We follow industry-accepted standards to protect the personal information submitted to us, both during transmission and once it is received.

We ensure the appropriate electronic, physical, and managerial procedures are in place to safeguard and preserve all the data handled. Our infrastructure is located in top-tier data centers. Each of these locations adheres to strict physical and procedural controls which are frequently audited. Our applications are routinely scanned for vulnerabilities, and an independent penetration test is conducted annually.

Our employees undergo background checks (when allowed) and sign non-disclosure agreements at the time of hire.

Remember, though, that some parts of the services are public. If you voluntarily provide personal data in a public area of the website, unrelated parties online will be able to view it and collect it. If you don’t want to make this information publicly available, you shouldn’t post it.

9. Declaration

You must read and understand the terms of the Privacy Policy in detail to ensure that you have full confidence in our dealing with personal data. Once you log in to our website, in particular, whether you are registered on the website or not, it is indicated that you accept, agree, undertake, and confirm:

9.1 You voluntarily consent to disclose personal data to us;

9.2 If we are unable to send information in time, log in, or enjoy the service due to the wrong information you disclosed to us, we do not assume economic or legal responsibility. You can correct the wrong information in time when you discover the wrong information;

9.3 You comply with all terms and restrictions of this Privacy Policy;

9.4 You agree that we collect your information when you log in to this website, register on this website, and/or use the services we provide; you agree to any future revisions to our Privacy Policy by us;

9.5 The information provided in this policy may be modified to address new issues or changes. If we make significant changes, we may notify you by other means (for instance, by email or with a banner on the website) prior to the change becoming effective. Any changes we make will take effect 30 days after the update date noted above. If you object to the changes, you may choose to close out your account with us before the new effective date to delete your account and related information from our records.

10. Privacy Issues and Questions

Your ID and password are kept by yourself. Please keep your password safe at all times and do not disclose it to others. If you find your password is leaked, information is abnormal, or have any questions or suggestions about sigma115.com privacy terms, please contact customer service as soon as possible.